Job highlights

- Experience in D2C operations, inventory management, 3PL and supply chain operations

- Manage order fulfillment, vendor coordination, inventory monitoring, production scheduling, quality checks, and team management

Role - Operations Manager

Key Responsibilities

- Ensure orders (from website, marketplaces, quick commerce portals, offline orders, gifting, B2B orders) are packed, shipped, and delivered on time.

- Liason and ensure seamless communication with shipping partners of third-party logistics, Amazon, and other marketplaces.

- Address and resolve customer complaints on WhatsApp, Facebook, Instagram, email, or any other platform.

- Maintenance of adequate inventory of finished goods, packaging material, and raw material at the warehouse and the manufacturing partners facility.

- Monitor inventory count at the warehouse and the manufacturing partner’s facility on a fortnightly basis.





- Plans and schedules production to ensure maintenance of finished goods as per the requirements raised by the Sales team.

- Coordinates with raw material, packaging, shipping, and other vendors on a day-to-day basis for effective functioning.

- Oversee the production processes and adjust schedules as needed.

- Identify and network with more vendors and production houses to optimize cost.

- Run quality checks on all the materials, processes, and final products to ensure utmost quality.

- Design and develop dashboards that provide regular insights, offer recommendations, and identify growth opportunities.

- Collaborate with the Accounts team to ensure documentation of bills, credit notes, etc.

- Manage and train on-ground staff at the warehouse.

- Perform any other duties as requested by the reporting manager.

📌 Operations Manager (Gurugram)
🏢 Talent Corner HR Services
📍 Gurugram