Company Description Empower Pragati is a National Skill Development Corporation (NSDC) funded partner focused on skilling, employment, and livelihood generation for underserved communities across India. Over the past decade, the organization has trained more than 450,000 youth in both formal and informal sectors through large-scale government initiatives such as PMKVY/PMKK, DDUGKY, and NSQF.

Empower

Pragati also partners with leading corporates to design and implement CSR projects, working with organizations like Aircel, Pernod Ricard, Interglobe Technologies, and Castrol. The team engages closely with vulnerable youth, women, juvenile justice–involved individuals, persons with disabilities, and school or college dropouts in both rural and urban areas. The organization is committed to scalable and sustainable impact that improves employment opportunities for underprivileged youth.

Role Description The Operations Manager – Government Projects will oversee end-to-end execution of skill development and livelihood programs funded by government agencies, ensuring compliance with project guidelines and timelines. This is a full-time, in office role based in Delhi, India, responsible for planning, coordinating, and monitoring project activities across multiple centers and locations. Day-to-day responsibilities include managing operational processes, supervising field teams, tracking performance against key metrics, and preparing regular progress reports and documentation for government stakeholders. The role involves liaising with government departments, training partners,



and internal teams to resolve operational issues, streamline workflows, and maintain quality standards in training delivery and placement outcomes.

The Operations

Manager will also contribute to budgeting, resource allocation, risk mitigation, and continuous improvement of project implementation practices.

Qualifications

- Strong operations management skills, including project planning, execution oversight, and performance monitoring for large-scale government or social sector initiatives.
- Experience in stakeholder management, with the ability to coordinate effectively with government agencies, training partners, community organizations, and internal cross-functional teams.
- Proficiency in data analysis, reporting, and documentation to meet government compliance requirements and support decision-making.
- Background in program management within skill development, education, livelihood, or CSR domains is highly beneficial.
- Excellent communication, negotiation, and problem-solving skills, with the ability to handle field-level challenges and operational constraints.
- Ability to lead and motivate teams, manage multiple projects simultaneously, and work in complex, resource-constrained environments.
- Familiarity with schemes such as PMKVY/PMKK, DDUGKY, NSQF or similar government programs is an advantage.
- Bachelor’s degree in Management, Social Work, Development Studies, or a related field; a relevant postgraduate qualification is preferred.
- Comfort with using MS Office tools and project

📌 Operations Manager- Govt. projects (Delhi)
🏢 Empower Pragati
📍 Delhi