1. Position Summary

The Head of Operations – Villa Project is responsible for the overall planning, execution, coordination and operational management of the villa development project. The role ensures that all activities, from land development to villa construction, infrastructure, sales coordination and final handover, are completed within approved timelines, budgets and quality standards. The position acts as the central coordinating authority between the Managing Director, Project Manager, Architects, Consultants, Contractors, Liaison Team, Sales Team, Finance and Legal Departments.
1. Key ResponsibilitiesA. Project Planning & Execution

- Prepare and implement the overall project execution plan.
- Establish project milestones, timelines and delivery schedules.
- Monitor day-to-day project progress against approved plans.
- Coordinate site development, villa construction and infrastructure works.
- Ensure timely completion of internal roads, drainage, water supply, electricity, street lighting, landscaping and other amenities.
- Identify operational bottlenecks and implement corrective measures.

B. Construction & Technical Coordination
- Coordinate with architects, structural consultants, MEP consultants and contractors.
- Monitor construction progress and adherence to approved drawings and specifications.
- Ensure quality control at every stage of construction.
- Review material requirements, procurement schedules and contractor performance.
- Conduct regular site inspections and progress reviews.
- Ensure proper documentation of work completion and quality inspections.

C. Liaison & Statutory Approvals
- Coordinate with HMDA/DTCP, Gram Panchayat, Electricity Department, Water Board, Fire Department and other statutory authorities, as applicable.
- Monitor building permissions, layout approvals, NOCs and other statutory clearances.
- Coordinate with the Legal and Liaison Teams for land documentation, title-related issues and registration requirements.
- Maintain an approval tracker with pending items, responsible persons and expected completion dates.
- Ensure compliance with applicable statutory and regulatory requirements.

D. Budget & Cost Control
- Monitor project expenditure against approved budgets.
- Review contractor bills, work orders and purchase requisitions.
- Ensure cost-effective procurement of materials and services.
- Monitor project cash-flow requirements in coordination with Finance.
- Identify cost overruns and recommend corrective measures.
- Submit periodic budget-versus-actual reports to Management.

E. Procurement & Vendor Management
- Identify and coordinate with contractors, suppliers and service providers.




- Obtain comparative quotations and negotiate commercial terms.
- Monitor vendor performance, delivery schedules and work quality.
- Ensure proper work orders, agreements and payment documentation.
- Maintain an updated vendor database and performance records.

F. Sales & Customer Coordination
- Coordinate with the Sales and Marketing Team regarding villa inventory and project readiness.
- Monitor construction progress against customer commitments.
- Ensure timely availability of villas for customer inspections.
- Coordinate customer requirements, modifications and escalation issues.
- Ensure proper documentation and coordination for villa registration and handover.
- Monitor customer satisfaction and post-handover issues.

G. Team & Department Management
- Lead and supervise project operations, site engineers, supervisors and support staff.
- Define individual responsibilities and performance targets.
- Conduct daily coordination meetings and weekly project review meetings.
- Ensure accountability among departments and timely closure of pending activities.
- Maintain effective communication between the site team and senior management.

H. Project Documentation & MIS Reporting
- Maintain a comprehensive project progress report.
- Submit daily site activity reports and weekly management reports.
- Maintain trackers for construction, approvals, procurement, expenditure and manpower.
- Monitor pending decisions and escalate critical issues to the Managing Director.
- Maintain records of drawings, work orders, agreements, inspection reports and completion certificates.

1. Key Performance Indicators (KPIs)

Performance Area

KPI / Measurement

Project Execution

Achievement of project milestones as per schedule

Construction

Completion of villas within approved timelines

Quality Control

Compliance with approved specifications

Cost Management

Expenditure within approved project budget

Approvals

Timely procurement of statutory approvals

Procurement

Timely availability of materials

Vendor Management

Contractor performance and delivery efficiency

Sales Coordination

Villas ready as per customer commitments

Customer Satisfaction

Resolution of customer complaints

Reporting

Timely and accurate MIS submissions

Team Management





Departmental productivity and accountability
1. Daily, Weekly and Monthly Deliverables

Frequency

Expected Deliverables

Daily

Site progress, manpower, material availability, issues and pending decisions

Weekly

Project review, contractor performance, milestone achievement and approval status

Monthly

Budget versus actual, project completion percentage, cost analysis and management review
1. Qualification & Experience

- Bachelor's degree in Civil Engineering, Construction Management, Business Administration or a related discipline.
- 10–15 years of relevant experience in real estate development, villa projects, construction or infrastructure operations.
- Experience in managing multiple contractors and project teams.
- Robust knowledge of construction processes, procurement, budgeting and project execution.
- Understanding of statutory approvals and real estate development procedures.

1. Key Skills & Competencies

- Leadership and team management

- Negotiation and vendor management
- Cross-functional coordination

- Budgeting and cost control

- Reporting and MIS

1. Reporting Structure

Particulars

Details

Designation

Head of Operations

Department

Projects / Operations

Reports To

Managing Director / CEO

Location

Project Site / Corporate Office

Internal Coordination

Projects, Engineering, Legal, Liaison, Finance, Procurement and Sales

External Coordination

Architects, Consultants, Contractors, Vendors and Government Authorities
1. Decision-Making Authority

The Head of Operations is empowered to:
- Coordinate and allocate work among project departments.
- Recommend appointment or replacement of contractors and vendors.
- Approve routine operational requirements within delegated financial limits.
- Escalate budget deviations and project delays to the MD.
- Recommend corrective actions for construction and operational issues.
- Ensure that no major activity proceeds without necessary approvals and management authorisation.

1. Expected Outcomes

The Head of Operations will be accountable for delivering the following:
- Completion of the villa project within the approved project schedule.
- Strict adherence to approved budgets and quality standards.
- Timely completion of statutory approvals and infrastructure.
- Effective coordination among all internal and external stakeholders.
- Proper utilisation of manpower, materials and financial resources.
- Timely customer handover with minimum pending defects.
- Transparent reporting and complete operational accountability to Management.

Pay: ₹100,000.00 - ₹1,500,000.00 per month

Work Location: In person

📌 Operations Head - Villa Project (Shamirpet)
🏢 Radha TMT
📍 Shamirpet