AathifPay AR Private Limited is hiring Operations Executives to support daily fintech operations and assist our retail and distribution partners.
Location · Palarivattom, Kochi, Kerala
Employment type · Full time, on-site
Openings · 3
Responsibilities
- Respond to partner queries and provide support over phone, WhatsApp, and email.
- Check transaction status and follow up on pending or failed transactions.
- Coordinate with the accounts and technical teams to resolve issues.
- Maintain accurate records of support requests and prepare daily reports.
- Requirements
- Basic computer and Excel knowledge.
- Good communication and follow-up skills.
- Willingness to work split shifts.
- Freshers and experienced candidates are welcome to apply.
Working hours and accommodation The role involves 8.5 working hours per day, scheduled in split shifts within 8:00 AM to 10:00 PM. Accommodation is provided.
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