Job highlights

- 3-5 years experience in CAD/CAM/PDM/PLM support with skills in CATIA, 3DEXPERIENCE, ENOVIA, PTC, SolidWorks, Siemens NX, scripting, and data analysis
- Provide operational support for global engineering systems, handle incidents and service requests, troubleshoot applications, support upgrades and migrations, prepare reports, and coordinate with global teams

Dear Candidate, Greetings from Honeybee Tech Solutions!

We have an urgent requirement for an Operations Analyst - Infrastructure Engineering Systems with 3-5 years of experience for our client Atlas Copco.

Key Skills Required

- Experience in CAD, CAM, PDM, PLM, Engineering Application Support, or Infrastructure Operations.
- Strong troubleshooting experience with CATIA, 3DEXPERIENCE, ENOVIA, PTC, SolidWorks, Siemens NX/UG NX, Jama Connect, and CoLab.
- Knowledge of MQL, VBA, scripting, data analysis, and service reporting.
- Experience with platform upgrades, data migration, environment management, backups, and server/virtual infrastructure.
- Ability to analyze operational data, define KPIs,



and improve service performance.
- Robust communication and stakeholder management skills.
- Willingness to work UK shifts and support critical incidents outside business hours when required.

Key Responsibilities

- Provide operational support for global Engineering Systems (CAD/CAM/PDM/PLM).
- Handle service requests, incidents, and problem management.
- Troubleshoot engineering applications and infrastructure issues.
- Support platform upgrades, migrations, environment management, and backup activities.
- Prepare technical documentation, KPI dashboards, and operational reports.
- Coordinate with global teams, service desk, vendors, and infrastructure teams.
- Ensure service stability, performance, and continuous improvement.

Education

- BE / B.Tech / M.Tech or equivalent in Engineering, Computer Science, Information Technology, or a related field.
- ITIL or Service Management Certification is an added advantage.

📌 Operations Analyst (Pune)
🏢 Honeybee Tech Solutions
📍 Pune