We are seeking an organized, proactive, and presentable Office Executive to manage daily front-desk operations, handle visitor relations, process client requirements, handle payment collections, plan orders, and maintain timely follow-ups. As the primary point of contact for guests and clients, the Office Executive ensures smooth administrative workflows and a high standard of customer service.

Key Roles & Responsibilities1. Guest Handling & Reception Management

- Welcome all clients, visitors, and guests with a qualified and friendly demeanor.
- Maintain the reception and front-office area in a clean, presentable, and organized condition.
- Manage visitor entry registers/logs, issue visitor passes, and notify respective team members of guest arrivals.

1. Requirement Gathering & Note-Taking

- Engage with walk-in visitors and prospective clients to understand their primary requirements and queries.
- Accurately note down client specifications, project requirements, and contact details in the office log or CRM system.
- Forward detailed requirement notes to the relevant sales or operations team for immediate action.

1. Payment Collection & Financial Documentation

- Receive and collect payments (Cash, Card, UPI, Bank Transfer) from clients and issue official payment receipts.
- Maintain a daily payment collection register and reconcile cash and digital transactions at the end of each shift.
- Hand over collected amounts to the accounts department and assist with petty cash record-keeping.

1. Order Planning & Inventory Control

- Monitor stock levels for office supplies, product inventory,



and operational materials.
- Plan and schedule procurement orders to prevent stock shortages or operational delays.
- Coordinate with suppliers to place orders, negotiate delivery schedules, and inspect incoming deliveries.

1. Client & Vendor Follow-ups

- Conduct regular follow-ups with clients regarding pending payments, required documentation, and feedback.
- Coordinate with suppliers, vendors, and courier services to track order dispatches and delivery statuses.
- Serve as a communication bridge between clients and internal departments to ensure task completion.

1. General Administrative Support

- Answer incoming calls, address general inquiries, and transfer calls to the correct extensions.
- Manage incoming and outgoing mail, parcels, and courier documents.
- Maintain structured physical files and update electronic databases/spreadsheets.

Qualifications & Skill Requirements
- Education: Bachelor’s degree in any stream (Diploma or Higher Secondary with 2+ years of relevant experience accepted).
- Experience: 1 to 3 years of experience in front desk management, office administration, or customer support.
- Language Proficiency: Fluent in Malayalam and English (spoken and written).
- Technical Skills: Proficiency in MS Office (Excel, Word), basic billing software, and digital payment systems.
- Interpersonal Skills: Excellent communication, strong organizational abilities, multitasking skills, and a customer-centric attitude.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Paid sick time

Work Location: In person

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