Client: Leading American GCC (E-commerce & Retail)
Role: Systems Engineer – MS Dynamics 365 CE/CRM (ASE/SE)
Experience: 3–11 years
Location: Gurugram, Haryana
Employment Type: Full-time
Notice Period: Immediate joiners / up to 45 days preferred
About the Role
Act as technical SME and system administrator for the Microsoft Dynamics 365 CE/CRM platform – covering customization, integration, migration, reporting, dashboards, web resources, solution management, security model and UI development – while working with platform teams, business stakeholders and client teams to deliver high-quality releases on time.
Key Responsibilities
- Join design sessions with business users; document processes and requirements
- Architect CRM customizations and reports to model business processes
- Build and configure CRM forms, views, dashboards and workflows
- Develop plugins, manage solution deployments and debugging
- Design and develop D365 CDS / Power Apps model-driven apps and automate processes with Power Automate
- Build Azure Data Factory pipelines and flows
- Develop reports using FetchXML
- Maintain code in GitHub; use the CRM SDK for administration
- Provide application support and fix production issues
Requirements
- 3 years of hands-on experience on Microsoft Dynamics 365 CE/CRM projects
- Customization using JavaScript, C#, .NET, HTML, MVC and SQL Server, including plugins and form scripting
- Experience with Azure Data Factory, Azure SSIS, Azure deployment pipelines and GitHub
- Experience with CRM Web API, REST/OData and SOAP endpoints
- Robust understanding of security roles, business units and teams
- Comfortable with Visual Studio, source control and CRM SDK; Scribe Online or other ETL tools a plus
- Microsoft Dynamics 365 CE certifications, O365/SharePoint integration and Azure SQL exposure desirable
- Bachelor's degree in Computer Science or a STEM discipline
How to Apply
Interested candidates can apply directly on this job post.