Credit and Fraud Risk (CFR) is a global function responsible for making the right credit and fraud risk decisions that uphold operational excellence, drive growth and accelerate innovation across American Express. CFR combines technology, infrastructure and advanced analytical capabilities to enable effective risk decisions and deliver superior customer experiences. The said role is in the India Chief Credit Officer’s team, which owns the credit loss provisions for the consumer portfolio in India.

The position is to lead the Customer Management function within the Consumer CCO team, and would entail partnering with the CFR-COE teams and external vendors to develop, test and deploy superior credit risk capabilities and strategies. The role requires a close collaboration with Business and Operations teams to drive growth in the market and maintain customer experience, all while partnering with legal, compliance and second line teams to ensure regulatory compliance at all times.

📌 Manager-Risk Management (Gurugram)
🏢 American Express
📍 Gurugram