Role Purpose: The PAM Development SME will design, develop and enhance privileged access and identity management solutions that support secure and scalable access controls. The role is accountable for strengthening access governance through automation, integration and technology optimization. The role will act as the technical authority for PAM platform development and access management engineering.

Role Accountability

PAM Configuration, Integration & Automation

1. Develop, configure and maintain PAM integrations with directories, MFA, ticketing systems, monitoring platforms and target systems.
2. Automate onboarding of privileged accounts, credential rotation, account discovery and policy enforcement using scripts, APIs and platform capabilities.
3. Customize workflows for approvals, just-in-time access, access expiry, session recording and privileged access request processes.
4. Build and maintain connectors for databases, network devices, servers, cloud services, applications and other platforms as per the PAM roadmap.

Platform Engineering, Troubleshooting & Release Management
1. Troubleshoot PAM platform issues, connector failures, credential rotation errors, access workflow failures and integration defects.
2. Manage PAM platform upgrades, patches and configuration changes with testing, impact assessment, rollback planning and controlled deployment.
3. Implement monitoring and alerting for PAM platform health, integration failures, rotation issues, service availability and critical control failures.
4. Support performance tuning, configuration optimization and technical stability of PAM platform components.

Documentation, Evidence & Operational Support
1. Maintain technical configuration documentation, connector details, integration designs, runbooks and knowledge transfer materials for operations teams.
2. Produce technical evidence and reports for audits, control testing, privileged access reviews and compliance assessments.




3. Support PAM operations teams with technical guidance, issue resolution, root cause analysis and remediation of recurring platform problems.
4. Partner with PAM leads, IAM teams, infrastructure teams, application owners and vendors to deliver secure and scalable privileged access capabilities.

Measures of Success

1. PAM integrations with directories, MFA, ticketing and target systems are delivered as per roadmap.
2. Privileged account onboarding, rotation and policy enforcement become faster through automation.
3. Connectors for critical platforms are secure, tested and operationally usable. PAM workflow customizations support approvals, just-in-time access and session recording requirements.
4. Platform issues, connector failures and rotation errors are resolved within agreed timelines.
5. PAM upgrades and configuration changes are implemented with testing, rollback and minimal disruption.
6. Technical documentation, runbooks and evidence reports remain complete and audit-ready.

Technical Skills

1. PAM Platform Engineering & Integration
2. Authentication, Federation & Conditional Access
3. Identity, Access & Privilege Controls
4. Access Risk, SoD, Monitoring & Audit Compliance
5. Database Access & Privileged Data Access Controls

Exposure to below mentioned Technologies / Frameworks / Methodologies:

1. CyberArk
2. BeyondTrust
3. Delinea
4. HashiCorp Vault
5. PAM APIs
6. SCIM
7. SAML / OIDC
8. REST APIs
9. Python / PowerShell
10. ServiceNow integration
11. Connector development
12. Credential rotation automation
13. PAM HA / DR
14. Platform monitoring

Qualification: Bachelor’s degree / B.E. / B.Tech / MCA / M.Sc. in Computer Science, Information Technology, Software Engineering, Identity & Access Management, Cyber Security or related discipline.

Preferred Industry: BFSI, payments, banking, fintech, large enterprises with PAM engineering, IAM integrations, automation, directory services and privileged access platforms.

📌 Manager Privilege Access Development (Gurugram)
🏢 Sbi Card
📍 Gurugram