- Develop and implement effective service quality strategies to enhance customer satisfaction.
- Lead cross-functional teams to identify and resolve service quality issues.
- Analyze data and metrics to measure service quality performance.
- Collaborate with stakeholders to develop and implement process improvements.
- Train and coach team members on service quality best practices.
- Monitor and report on service quality metrics to senior management.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Manager, GBS Service Quality (Chennai)
🏢 APL Logistics
📍 Chennai
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