– L2 Monitoring Engineer cum Implementation Engineer

Company: Keyanna Technology Pvt. Ltd.

Department: Network Operations & Implementation

Location: Ahmedabad

Candidate Requirements

- 1–4 years of experience in network monitoring, technical support, or implementation.
- Strong troubleshooting and analytical skills.
- Ability to manage multiple technical incidents and implementation activities.
- Good communication and customer coordination skills.
- Willingness to work in rotational shifts and a 24×7 operational environment, as required. What We Are Looking For - A technically strong professional who can independently handle L2 monitoring, troubleshoot network-related issues, and execute telecom/IT implementation activities while ensuring service reliability and customer satisfaction

Employment Type: Full time Working Days: 6 Days | Rotational Shifts (as per business requirements) Job Summary Keyanna Technology is looking for a skilled L2 Monitoring Engineer cum Implementation Engineer to manage telecom and IT network monitoring, troubleshoot technical issues, and handle end-to-end implementation and deployment activities. The candidate will be responsible for ensuring network availability, resolving escalated incidents, configuring systems, and supporting successful project implementations.

Key Responsibilities

- Monitor telecom networks, IT infrastructure, servers, and applications using monitoring tools.
- Handle L2-level troubleshooting, incident management, and technical escalations.
- Identify and resolve network outages,



connectivity issues, alarms, and performance-related issues. • Perform installation, configuration, deployment, and implementation of telecom and IT solutions.
- Work on network devices such as routers, switches, firewalls, OLT, and ONT.
- Support FTTH, GPON, and other telecom network technologies.
- Coordinate with L1, L3, development, and engineering teams for issue resolution.
- Conduct system integration, testing, configuration, and post-implementation validation.
- Perform root cause analysis (RCA) and maintain incident and implementation reports.
- Ensure timely resolution of tickets within defined SLAs.
- Coordinate with customers for technical requirements, deployment, and troubleshooting.
- Maintain technical documentation, configuration records, and shift handover reports. Required Technical Skills
- Valuable understanding of networking concepts: TCP/IP, LAN, WAN, DNS, DHCP, VLAN, and routing.
- Knowledge of FTTH, GPON, OLT, ONT, and telecom infrastructure.
- Hands-on experience with monitoring tools such as Zabbix, Nagios, Grafana, SolarWinds, or similar. • Working knowledge of Linux commands and server troubleshooting.
- Experience in network configuration, system deployment, and implementation.
- Understanding of incident management, ticketing systems, and SLA processes.
- Knowledge of Shell scripting or Python will be an added advantage.

Pay: ₹8,600.00 - ₹44,000.00 per month

Benefits

- Flexible schedule

Work Location: In person

📌 Monitoring Engineer cum Implementation Engineer (Ahmedabad)
🏢 KEYANNA TECHNOLOGY
📍 Ahmedabad