Job highlights

- Industry expert in the field of original equipment manufacturers (rotating equipment) and associated end user markets . Masters degree in Engineering / Marketing/Business Management or equivalent experience
- Must possess excellent networking capability and communication skills
- Product managers should seek input from KAMs for the NPD process and product portfolio gaps. .
- Build solid relationships with key stakeholders and senior members of CUSTOMER in your region. Serve as the main point of contact for the assigned account(s)
- Deploy and execute the global CUSTOMER strategy as received from the Global Account Manager (GAM)
- Understand clients' business objectives, challenges, and requirements, and align company solutions accordingly.
- Proactively identify opportunities to upsell, cross-sell, and expand the scope of services offered to clients understanding their RD priorities.
- For Level 1 applications you will make technical selections and discussions and ensure decision making which is in adherence to our internal engineering policies.

Sales and Revenue Generation:

- Develop Miller Heimann account plans and strategies to achieve orders, sales, and margin targets together with local KAMs.
- Collaborate with your peer KAMs to identify and pursue new business opportunities within existing account(s).
- Conduct regular business reviews with clients to assess performance, address concerns, and propose innovative solutions.

Customer Satisfaction:

- Ensure high levels of customer satisfaction by promptly addressing client issues, concerns, and inquiries.
- Establish customer success metrics (supplier score card) and track key performance indicators (KPIs) to measure and improve client satisfaction.
- Anticipate and proactively resolve potential conflicts or challenges to maintain strong partnerships.

Qualifications





Key skills and experiences

- Long-lasting experience in Sales- and Account Management, including frame agreement negotiations with their TCs and legal aspects.
- Must possess excellent networking capability and communication skills.
- Industry expert in the field of original equipment manufacturers (rotating equipment) and associated end user markets
- Masters degree in Engineering/Marketing/Business Management or equivalent experience.
- Must have the willingness, physical ability, and needed documents for extensive (> 50%) global business travel.

Key Metrics

- Strategic initiatives growth and metrics
- Product line growth
- Delivery Performance
- If available, supplier scorecard
- Financial targets

Additional Information

Key individual accountabilities

- Achieving budgeted performance KPIs
- Deployment of account strategy
- Customer price realization
- Own C4C data integrity for the assigned account(s) in terms of Leads, Opportunities, Quotes, Orders, and Win Rate.

Responsible

- Keep abreast of industry trends, market changes, and competitor activities that could impact client accounts.
- Utilize market insights to provide valuable feedback to the Portfolio Directors to improve product offerings and competitive positioning.
- Information sharing with peer KAMs and the GAM

Consulted

- Project alignment with the regional sales teams, specifically if quoted by GOEMs and non-GOEMs
- To be consulted by Customer Service, if AM strategies impact GOEM business
- Consulted by Global Project team if SR1, or SET projects need to be quoted to one of the GOEMs
- Product managers should seek input from KAMs for the NPD process and product portfolio gaps.

Leadership Behaviors

- Innovates for impact
- Take accountability ownership
- Delivers results at pace
- Leads inclusivity and empowers
- Develops self and others
- Lives Smiths values
- Sets vision to inspire

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