About the role

We are looking for a proactive and organised Key Account Manager- Marketplaces to manage day-to-day business operations, transportation, logistics coordination and order fulfilment. The ideal candidate should be experienced in coordinating with transporters, courier partners, warehouses, suppliers, and internal teams to ensure smooth and timely movement of goods.

Key Responsibilities

Operations and Transportation

- Coordinate the transportation and movement of goods between suppliers, warehouses, and delivery locations.
- Track shipments and follow up on delayed, pending, damaged, or lost consignments.
- Monitor freight charges, verify transportation invoices, and maintain shipment records.
- Coordinate returns, reverse logistics, and return-to-origin (RTO) shipments.
- Resolve logistics-related issues through regular follow-ups with relevant stakeholders.

Inventory & Order Fulfilment

- Coordinate stock movement, warehouse dispatches, and inventory transfers.
- Monitor inventory availability and highlight stock discrepancies or potential stock-outs.
- Track incoming and outgoing goods and maintain accurate inventory records.
- Coordinate order processing, dispatches, deliveries, and returns across relevant sales channels

Vendor Coordination & Documentation

- Coordinate with suppliers, transporters, courier partners, and other service providers.
- Maintain purchase orders, invoices, delivery challans, e-way bills, and other applicable documentation.




- Follow up on pending invoices, shipment documents, and vendor-related issues.
- Verify freight bills against agreed rates and shipment records before forwarding them for payment processing.

E-commerce Operations & Reporting

- Support day-to-day operations across the Shopify website and relevant online marketplaces, wherever required.
- Maintain reports related to shipments, delivery performance, inventory, and logistics costs.
- Coordinate with internal teams to ensure smooth execution of daily operational activities.
- Identify recurring operational issues and support timely resolution.

Qualifications

- Minimum 2–3 years of relevant experience in e-commerce operations, logistics, transportation or supply chain coordination.
- Prior experience coordinating with transporters, courier partners, warehouses or logistics providers.
- Understanding of shipment tracking, dispatch planning, inventory movement and freight billing.
- Basic knowledge of logistics documentation and vendor coordination.
- Proficiency in MS Excel or Google Sheets.
- Strong communication, follow-up, coordination and problem-solving skills.
- Ability to manage multiple tasks and work effectively in a rapid paced environment.
- Experience in a D2C, FMCG or e-commerce company will be preferred

How to apply

Share your CV with us at [email protected] with subject "Application for KAM-Marketplace"

📌 Key Account Manager - Marketplace (Pune)
🏢 allterdiapers
📍 Pune