WE'RE HIRING | KEY ACCOUNT MANAGER – MARKETPLACE E-COMMERCE

? Location: Gurugram, Haryana

? Experience: 3–6 Years

We are looking for a highly driven, analytical, and results-oriented Key Account Manager to manage and scale our marketplace business across leading e-commerce platforms.

This is not just an account management role. We are looking for someone who can own assigned channels, drive revenue growth, improve profitability, optimize performance, and build sustainable marketplace growth.

WHAT YOU'LL OWN:

1. Business Growth & P&L; Ownership

- Take end-to-end ownership of assigned marketplace accounts and their business performance.
- Drive monthly, quarterly, and annual revenue and GMV targets.
- Monitor channel-wise revenue, costs, margins, and contribution profitability.
- Identify opportunities to improve channel profitability and operational efficiency.
- Develop business growth plans and execute them to achieve targets.
- Be accountable for the overall financial performance of assigned channels.

2. Marketplace Account Management

- Independently manage marketplace accounts across Amazon, Flipkart, HealthKart, Tata 1mg, Nykaa, Meesho, and other relevant platforms.
- Build strong relationships with marketplace account managers and platform teams.
- Negotiate promotional support, visibility, pricing, and exclusive deals.
- Identify opportunities for better platform positioning and business growth.

3. Revenue Growth & Sales Strategy

- Develop and execute strategies to increase marketplace sales.
- Plan and execute promotional campaigns, platform events, and seasonal sales.
- Identify high-potential products and drive their growth.
- Optimize product assortment, pricing, and discount strategies.
- Monitor competitor activities and marketplace trends.

4. Pricing & Profitability Management

- Develop channel-specific pricing and promotional strategies.
- Monitor product-level margins, marketplace commissions, shipping charges, and other costs.




- Ensure advertising and discounting strategies support profitable growth.
- Identify loss-making products and take corrective measures.

5. Marketplace Advertising & Performance

- Plan, execute, and optimize marketplace advertising campaigns.
- Improve product visibility, organic rankings, and conversion rates.
- Monitor ROAS, ACOS, TACOS, CPC, and advertising efficiency.
- Ensure advertising budgets are utilized effectively within approved limits.
- Identify opportunities to improve organic and paid sales.

6. Inventory & Operations Management

- Monitor inventory availability, stock-outs, and replenishment.
- Coordinate with warehouse, logistics, and operations teams.
- Minimize cancellations, returns, RTO, and inventory ageing.
- Optimize marketplace fulfilment and warehouse utilization.
- Ensure smooth order processing and operational efficiency.

7. Data Analytics & Reporting

- Track daily, weekly, and monthly marketplace performance.
- Analyze revenue, traffic, conversion rates, AOV, advertising spend, and profitability.
- Prepare channel-wise business reports and performance forecasts.
- Identify gaps and implement data-driven corrective actions.
- Present regular business performance updates to management.

WHAT WE'RE LOOKING FOR:

- 3–6 years of hands-on experience in marketplace e-commerce.
- Experience managing Amazon, Flipkart, HealthKart, Tata 1mg, Nykaa, Meesho, or similar platforms.
- Proven track record of growing marketplace revenue.
- Strong understanding of marketplace P&L;, contribution margins, and unit economics.
- Hands-on experience with marketplace advertising and promotional campaigns.
- Strong understanding of pricing, inventory, fulfilment, and marketplace operations.
- Excellent analytical skills and robust proficiency in MS Excel.
- Ability to independently manage business performance and deliver measurable results.

? Interested candidates apply here →https://forms.gle/YD5kFgJbLJBHpT7S9

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