Location: Mumbai

Experience: 2-4 Years

Function: E-commerce / Online Sales

Employment Type: Full-Time

About the Role

We are looking for an Assistant Key Account Manager – E-commerce to support the growth and day-to-day management of our e-commerce business across key marketplaces and online platforms. The role will involve managing marketplace operations, driving sales, monitoring performance, and coordinating with internal and external stakeholders to ensure smooth execution.

Key Responsibilities

- Assist in managing key e-commerce accounts and marketplaces such as Amazon, Flipkart, Nykaa, Myntra, Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.
- Track daily/weekly/monthly sales, revenue, orders, conversion, traffic, and other key business metrics.
- Support the KAM in achieving sales targets and driving growth across assigned platforms.
- Monitor product listings, pricing, availability, content, visibility, and inventory across marketplaces.
- Coordinate with marketplace teams to ensure timely execution of campaigns, promotions, launches, and visibility initiatives.
- Analyze marketplace performance and identify opportunities to improve sales and profitability.
- Work closely with Supply Chain, Marketing, Finance, and Brand teams to ensure smooth order fulfilment and account operations.
- Monitor inventory levels and coordinate with relevant teams to minimise stock-outs and ensure product availability.
- Support promotional planning, including offers, discounts, deals, and marketplace events.




- Prepare regular MIS and performance reports and highlight key trends, issues, and action areas.
- Track competitor pricing, promotions, product launches, and marketplace activities.
- Assist with resolving operational issues related to orders, cataloguing, pricing, inventory, payments, and marketplace processes.
- Maintain strong working relationships with marketplace account managers and internal stakeholders.

Requirements

- 2-4 years of experience in e-commerce, marketplace management, online sales, or key account management.
- Experience working with major marketplaces or e-commerce platforms is preferred.
- Strong understanding of marketplace operations and online sales metrics.
- Positive analytical and numerical skills with proficiency in Excel/Google Sheets.
- Ability to analyze data and translate insights into actionable recommendations.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced, high-growth environment.
- Strong ownership, attention to detail, and problem-solving skills.

Preferred Background

- Experience in D2C, FMCG, Beauty, Personal Care, Consumer Goods, or Lifestyle brands.
- Exposure to both marketplace and quick-commerce platforms will be an added advantage.

Key Skills

E-commerce Management | Key Account Management | Marketplace Operations | Sales & Revenue Management | Data Analysis | MIS | Inventory Management | Promotions | Stakeholder Management | Excel/Google Sheets

📌 Key Account Manager (Mumbai)
🏢 FluxTheory
📍 Mumbai