We are looking for a highly motivated and experienced professional to join our team as a Junior Assistant/Senior Assistant/Recovery Officer in the Branch Recovery department. The ideal candidate will have 1-3 years of experience in recovery operations, preferably in a similar role.
Roles and Responsibility
- Conduct field visits to recover outstanding amounts from default customers.
- Develop and implement effective strategies to improve collection rates.
- Build strong relationships with customers to resolve payment issues promptly.
- Collaborate with internal teams to identify and mitigate potential risks.
- Analyze customer data to identify trends and areas for improvement.
- Prepare detailed reports on recovery activities and outcomes.
Job Requirements
- Strong knowledge of loan recovery processes and procedures.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Familiarity with financial regulations and compliance requirements.
- Proficiency in MS Office and other relevant software applications.