Job Summary

We are looking for enthusiastic and technically skilled IT Support Specialists / Desktop Support Engineers to provide technical assistance, troubleshoot hardware and software issues, maintain computer systems, and ensure smooth IT operations.

Key Responsibilities Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. Diagnose and troubleshoot hardware, software, and operating system issues. Provide desktop and end-user technical support.

Install and configure Windows OS, MS Office, antivirus, and other applications. Troubleshoot LAN, WAN, Wi-Fi, and basic networking issues. Perform hardware replacement and upgrades (RAM, HDD, SSD, keyboard, motherboard, etc.).

Configure and troubleshoot printers, scanners, and network devices. Create and manage user accounts and password resets. Provide remote and on-site technical support. Maintain IT inventory, documentation,



and service request records.

Escalate complex technical issues to the appropriate IT teams.

Required Technical Skills Desktop and Laptop Troubleshooting Windows 10 / Windows 11 Installation & Configuration Hardware Installation and Replacement Basic Networking (LAN, WAN, TCP/IP, DNS, DHCP) MS Office Installation and Troubleshooting Printer and Scanner Configuration Active Directory – Basic Knowledge Outlook and Email Configuration Antivirus Installation and Updates Remote Desktop Support Tools IT Asset Management and Ticketing Systems

Pay: ₹12,000.00 - ₹34,000.00 per month

Benefits

- Commuter assistance
- Adaptable schedule
- Food provided

Work Location: In person

📌 IT Support Specialist (Pune)
🏢 Upright Consultants
📍 Pune