Department: Information Security & Data Privacy (ISDP)

Reporting To: Chief Information Security Officer (CISO)

Location: Mumbai

Experience: 0–3 Years

Role Type: Full‐Time, Onsite

Role Overview The IT Security Operations Analyst will support the CISO in day‐to‐day security operations, monitoring, and incident handling. The ideal candidate should have a strong inclination toward modern security technologies such as EDR/XDR, ZTNA, SIEM, along with a foundational understanding of IT operations. This role is designed for early‐career professionals eager to grow into enterprise‐grade cybersecurity operations.

Key Responsibilities

- Security Monitoring & Incident Handling
- Monitor and analyse security alerts from SIEM, EDR/XDR, firewall, and cloud platforms.
- Assist in containment and remediation activities under CISO guidance.
- Maintain incident documentation, evidence, and audit trails.
- Endpoint Detection & Response (EDR/XDR)
- Ensure endpoint agents are deployed, updated, and functioning across all devices.
- Support threat hunting activities and behavioural analysis.
- Zero Trust Network Access (ZTNA)
- Support implementation and monitoring of ZTNA policies.
- Assist in identity‐centric access reviews and device posture validation.
- Work with IT teams to ensure Zero Trust principles are consistently enforced.
- SIEM Operations
- Support log onboarding from servers, endpoints, firewalls, and cloud services.
- Basic IT Operations Support




- Coordinate with IT teams for patching, endpoint hygiene, and configuration updates.
- Support troubleshooting of endpoint, network, and authentication issues.
- Governance, Compliance & Reporting
- Contribute to prepare weekly/monthly security reports for the CISO.
- Maintain SOPs, incident records, and compliance documentation.
- Support internal and external audits (ISO 27001, RBI/IRDAI guidelines, etc., as applicable).

Required Skills & Qualifications

- Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field.
- 0–3 years of experience in IT Security, SOC operations, or IT infrastructure.
- Foundational understanding of:

o EDR/XDR platforms (Sophos, CrowdStrike, Defender, Sentinel One, etc.)

o ZTNA concepts and identity‐based access o SIEM tools (Splunk, QRadar, etc.)

o Firewalls, VPN, and basic network security o Google Workspace and O365 security features

- Robust analytical, troubleshooting, and documentation skills.

Key Attributes

- High integrity and strong sense of responsibility.
- Curiosity and willingness to learn modern security technologies.
- Ability to work collaboratively with IT, DevOps, and business teams.
- Strong communication and reporting skills.

What This Role Offers

- Direct exposure to enterprise‐level security operations under the CISO.
- Hands‐on experience with modern security tools and frameworks.
- Fast‐paced learning environment with opportunities for growth.

📌 IT Security Operations Analyst (Mumbai)
🏢 CoverSure
📍 Mumbai