Key Responsibilities 1. Portfolio & Governance Management

- Establish and enforce PMO governance frameworks, SOPs, and templates across projects
- Drive portfolio prioritization, capacity planning, and delivery governance
- Ensure adherence to project lifecycle, audit, and compliance requirements
- Conduct governance reviews and present updates to IT Steering Committee / leadership forums

2. Project Execution Oversight

- Oversee end-to-end execution of programs/projects ensuring timely delivery, scope adherence, and quality control
- Track milestones, dependencies, and deliverables and ensure corrective actions
- Ensure structured planning including scope definition, timelines, and resource allocation

3. RAID & Risk Management

- Establish and monitor RAID logs (Risks, Assumptions, Issues, Dependencies)
- Drive proactive risk identification, mitigation planning, and escalation management
- Ensure timely resolution of blockers impacting project critical paths

4. Stakeholder & Business Engagement

- Act as a key interface between IT, Business, and Vendors
- Facilitate structured governance communication including status reporting, escalations, and reviews
- Conduct periodic Business connect and stakeholder alignment sessions

5. Reporting & Executive Dashboards

- Drive transparency through project dashboards, scorecards, and executive reports

- Provide insights on

- Delivery health

- Budget variance

- Resource utilization

- Risks and escalations
- Prepare materials for Board / ITSC level presentations

6. Vendor & Financial Governance

- Oversee vendor performance, SLAs,



and contract compliance
- Ensure alignment of project execution with budget approvals and financial governance
- Coordinate with procurement and finance on project dependencies

7. Process Excellence & Compliance

- Define and institutionalize best practices (PMBOK/Agile/Hybrid models)
- Ensure audit readiness through documentation, SOP adherence, and compliance tracking
- Conduct quality assurance and periodic process reviews

8. Team Leadership & Capability Building

- Mentor PMO/managers and drive delivery discipline across teams
- Ensure role clarity, accountability, and performance tracking
- Build strong PMO capability aligned to enterprise scale governance

Key KPIs

- On-time delivery (%)
- Budget adherence (%)
- Delivery predictability / schedule variance
- Audit & compliance adherence
- Risk resolution turnaround time
- Stakeholder satisfaction index

Key Skills & Competencies

- Solid project/program management expertise (Waterfall/Agile)
- Deep understanding of IT governance frameworks (COBIT, ITIL, etc.)
- Excellent stakeholder management and communication skills
- Strong analytical skills for dashboarding and decision support
- Experience in banking / financial services IT projects (preferred)

Experience & Qualification

- 10–15 years in IT / PMO / Program Management roles
- Minimum 5+ years in PMO leadership / governance role
- MBA / Engineering / PMP / PRINCE2 (preferred)

Reporting Structure

- Reports to: Head – IT PMO / Governance
- Works closely with: Business Heads, Delivery Heads, Vendors, Audit & Risk Teams

📌 IT PMO Project Manager (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru