Job highlights

- Experience in MIS reporting,data consolidation and maintaining trackers. . Asset / inventory management and record maintenance.

- Experience in MIS reporting,data consolidation and maintaining trackers

Close IT MIS & Operations Coordinator

Coordinate day-to-day IT operations tracking, asset records, ticket monitoring, documentation and management reporting.

- Maintain the IT asset register for laptops, desktops, servers, network devices and peripherals.

- Track asset allocation, transfers, returns, repairs, replacements and lifecycle status; keep AMS records updated.

- Monitor incoming, open, pending and overdue IT tickets and maintain accurate ticket trackers.

- Review ticket category, priority and SLA status; discuss requirements with the concerned technical lead and coordinate assignment to the appropriate team member.

- Follow up with assigned engineers for progress, updates and closure within agreed timelines; highlight delays and escalations.

- Prepare and circulate Minutes of Meetings (MoM), record decisions and track action items, owners and due dates.

- Draft and coordinate routine IT operational emails and follow up with relevant stakeholders.

- Prepare daily, weekly and monthly MIS reports covering tickets, SLA, ageing, assets, pending tasks and operational activities.

- Consolidate updates from team members and provide accurate reports to IT management.

- Maintain trackers for IT projects, installations, endpoint security, patching,



backups and other compliance activities based on inputs from technical owners.

- Support audits by maintaining and retrieving asset records, tickets, reports, MoMs and operational evidence..

Job Specification

- Good to advanced MS Excel skills: Pivot Tables, VLOOKUP / XLOOKUP, IF, COUNTIF / SUMIF, filters and data validation.

- Experience in MIS reporting, data consolidation and maintaining trackers.

- Asset / inventory management and record maintenance.

- Ticket monitoring, SLA tracking, follow-up and escalation coordination.

- Professional email drafting, meeting coordination and MoM preparation.

- Good written and verbal communication.

- Strong attention to detail, organisation and time management.

- Ability to coordinate with multiple team members and prepare management-ready reports.

Required Key Skills

- Positive to advanced MS Excel skills: Pivot Tables, VLOOKUP / XLOOKUP, IF, COUNTIF / SUMIF, filters and data validation.

- Ticket monitoring, SLA tracking, follow-up and escalation coordination.

- Professional email drafting, meeting coordination and MoM preparation.

- Asset / inventory management and record maintenance.

- Experience in MIS reporting, data consolidation and maintaining trackers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT MIS & Operations Coordinator (Noida)
🏢 Impressico Business Solutions
📍 Noida