India

Bengaluru

About Us

Sense is transforming the way companies hire with AI-powered technology designed to bring unprecedented speed, precision, and personalization to every step of the recruiting process. Our mission is to reimagine how organizations engage with talent—creating faster, smarter, and more human experiences for employers, recruiters, and job seekers alike.

Founded in 2015, Sense is a high-growth HR Tech SaaS company serving over 1,000 customers worldwide. With 250+ team members and backing from Google Ventures, SoftBank, Accel, and Avataar Ventures, we’ve scaled rapidly and continue to lead innovation in talent engagement and automation.

Our diverse and team-oriented team is tackling one of the most universal challenges in the workforce—helping people find meaningful work faster. At Sense, you’ll have the opportunity to shape innovative AI solutions that are changing how the world hires, impacting millions of careers globally. Join us in building the future of hiring.

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The IT Engineer will work closely with the Internal teams to provide exceptional IT service to our Engineers. The ideal candidate will have excellent communication and problem-solving skills, be able to work in a fast-paced environment and be comfortable working with technology.

Responsibilities:

- Mac Device Management:
- Manage and maintain Mac operating systems for end-users.
- Perform software installations, updates, and troubleshooting issues.
- Provide hands-on support for hardware and software issues.
- Analyze the system logs and initiate necessary measures to ensure IT assets are in working state.

2. Onboarding and offboarding:

- Manage end to end employee onboard/offboard process for employees.
- Configure and provision user accounts, access rights, and hardware.

3. Asset management:

- Manage all asset inventory, like laptops, monitors, and networking assets, in an asset management tool. (Any knowledge in Open Source tools will be added on.)

4. User Access management:

- Administer G-Suite, Slack, Okta,



and O365 services.
- Configure and manage single sign-on (SSO) for Google and Okta integration.
- Establish & Manage Software Configuration Management System.
- Manage all software and application access for end users and have good knowledge of managing ticketing tools

5. Network & WiFi Administration:

- Configure and manage DNS, DHCP, and routing for optimal network performance.
- Administer the Cisco switching infrastructure and ensure network reliability.
- Monitor and optimize network performance and security.
- Manage Meraki access points & Wifi infrastructure
- Understand debugging tools and techniques to identify and resolve errors in Wifi, Lan and networking devices

6. Endpoint Security:

- Manage endpoint security solutions to protect against malware, virus and unauthorized access.

7. End-User Support:

- Provide end-user support, addressing technical issues, inquiries, and training needs.
- Maintain accountabilities for all assigned work, provide accurate estimates on work to be completed, and provide descriptions of work completed.
- Communicate status of ongoing work internally within the team and externally with clients, where appropriate.
- Actively participate in team meetings and troubleshooting IT issues.

Qualifications:

- A Bachelor's degree in any stream.
- 4 to 6 years of overall experience in IT.
- Proficient in English, with good written and oral communication skills
- Excellent problem-solving skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Comfortable with technology and ability to learn quickly
- Experience with ticketing tools and IT support preferred.
- Detail-oriented and able to work independently
- Positive attitude and willingness to learn

Additional Information: Perks & Benefits:Sense is an equal opportunity employer. We believe that diversity, inclusion, and belonging are integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.All your information will be kept confidential according to EEO guidelines.

📌 IT Engineer (Bengaluru)
🏢 Sense Talent Labs
📍 Bengaluru