Job Title: IT Administrator (IT Admin)

Company: Fieldglobal Market Research Pvt Ltd

Job Type: Full-Time

Experience: 1–2 Years

Salary: As per industry standards / Based on experience

Location: Malad West, Mumbai, Maharashtra

Work Mode: Work from Office

Job Overview

We are looking for a responsible and technically skilled IT Administrator to manage and maintain the company's IT infrastructure, systems, networks, and day-to-day technical operations.

The ideal candidate should have hands-on experience in IT support, hardware and software troubleshooting, system administration, email management, network configuration, and IT asset management. The candidate will be responsible for ensuring smooth IT operations and providing timely technical assistance to employees.

Key Responsibilities

- Manage and maintain company laptops, desktops, printers, routers, switches, and other IT equipment.
- Provide Level 1 (L1) and basic Level 2 (L2) technical support to employees.
- Troubleshoot hardware, software, operating system, and connectivity-related issues.
- Manage Google Workspace (G Suite), including user accounts, business emails, access permissions, and configurations.
- Handle official email account creation, configuration, backup, and recovery.
- Manage employee onboarding and offboarding IT requirements, including system allocation and access revocation.
- Monitor and maintain office network infrastructure, Wi-Fi, LAN, routers, and firewall configurations.
- Perform regular system updates, software installations, antivirus checks, and security monitoring.
- Maintain IT inventory, asset records, software licenses, and hardware allocation details.
- Coordinate with internet service providers and external IT vendors for technical support.
- Ensure regular data backup and basic data security practices.
- Maintain documentation of IT issues, resolutions, and system configurations.
- Identify and resolve recurring technical issues to minimize operational downtime.





Required Skills & Qualifications
- Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field (preferred).
- 1–2 years of experience in IT Administration, IT Support, or System Administration.
- Positive knowledge of Windows operating systems and basic Linux administration.
- Hands-on experience in hardware and software troubleshooting.
- Knowledge of Google Workspace (G Suite) and business email administration.
- Understanding of LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP, and basic networking.
- Basic knowledge of firewall configuration, antivirus, and endpoint security.
- Experience with system installation, configuration, maintenance, and troubleshooting.
- Knowledge of data backup, recovery, and IT asset management.
- Good communication and problem-solving skills.
- Ability to provide timely technical support to employees.

Preferred Skills
- Experience managing Google Workspace Admin Console.
- Knowledge of email backup, migration, and account recovery.
- Familiarity with firewall management and network security.
- Understanding of Active Directory and user access management.
- Knowledge of remote desktop support tools.
- Experience managing IT infrastructure in an office environment.
- Ability to independently handle day-to-day IT operations.

Key Performance Responsibilities
- Ensure smooth functioning of company IT infrastructure.
- Minimize system downtime and resolve technical issues promptly.
- Maintain data security and proper access management.
- Ensure timely IT support for employees.
- Maintain accurate IT inventory and documentation.

What We Offer
- Opportunity to manage and improve organizational IT infrastructure.
- Exposure to IT administration, networking, and system management.
- Professional growth and learning opportunities.
- Supportive and collaborative work environment.

Join our team and contribute to maintaining a secure, reliable, and efficient IT environment! Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 IT Administrator (IT Admin) (Malad)
🏢 FieldGlobal Market Research
📍 Malad