Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a team-oriented community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role & responsibilities The MDM Ops Lead is responsible for the day-to-day execution of enterprise Master Data Management (MDM) services within the Data & AI function. The role ensures core master data entities are accurate, complete, and timely to support reliable processes across commercial, supply chain, finance, and regulatory domains.

Operating under the Head of MDM, the role focuses on running and improving MDM operations, coordinating data quality remediation, and ensuring standardized practices across global markets and functions. By maintaining stable, well-governed master data, the role enables effective analytics, reporting, planning, and transactional processes across the business.

Key Responsibilities

- Manage daily MDM workflows, including data creation, enrichment, validation, and maintenance.
- Coordinate resolution of master data issues and defects, ensuring timely remediation aligned to standards.
- Monitor and report on data quality, completeness, and SLA performance for governance forums.
- Execute data lifecycle processes, including onboarding, updates, hierarchy changes, and data retirement.
- Support integration and synchronisation of master data across platforms in line with enterprise models.




- Collaborate with Data Stewards, Custodians, and Domain Owners to maintain accuracy and resolve issues.
- Coordinate operational readiness for MDM platform releases, updates, and configuration changes.
- Drive continuous improvement of MDM processes, workflows, and automation to reduce effort and defects.
- Provide training, guidance, and communications to business users and markets on MDM processes and standards.

Preferred candidate profile

- Prioritisation of MDM operational activities, including issue resolution, data loads, and remediation.
- Determination of data quality thresholds requiring escalation to governance or technical teams.
- Decisions on acceptance, correction, or rejection of master data submissions based on standards.
- Selection of workflow changes or optimisations to improve efficiency and SLA performance.
- Recommendations on process or tooling enhancements impacting MDM operations for leadership review.
- Trade-offs between operational speed, data completeness, and data quality when handling urgent requests.

WHAT YOU'LL LOVE ABOUT WORKING HERE

- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.



You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.

📌 Inviting Application For Master data management (MDM) Role (Chennai)
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