- 6 months voice process experience preferred with excellent English communication
- Handle inbound/outbound international customer calls, resolve queries, maintain service standards and records
- Salary up to 3 LPA with incentives, 5-day workweek, rotational shifts, and both side cabs
We are hiring enthusiastic and customer-focused candidates for an International Voice Process. This is an excellent prospect for freshers looking to start their careers in the BPO industry.
Key Responsibilities:
- Handle inbound and/or outbound customer calls for international customers.
- Resolve customer queries professionally and provide accurate information.
- Maintain high standards of customer service and customer satisfaction.
- Communicate effectively in English with international customers.
- Follow company policies, process guidelines, and quality standards.
- Maintain accurate records of customer interactions.
Eligibility Criteria:
- Freshers and candidates with relevant experience can apply.
- Minimum 6months experience in voice process is preferred
- Good verbal communication skills in English.
- Basic computer knowledge and typing skills.
- Customer-oriented attitude with good listening and problem-solving skills.
- Willingness to work in rotational shifts, including night shifts, if required.
Required Skills:
- Excellent English communication.
- Customer handling and interpersonal skills.
- Basic MS Office and computer proficiency.
- Ability to work in a team and meet performance targets
Perks and Benefits
Salary upto 3 LPA
Upto 21k In hand
Lucrative Incentives
5 Days working
Rotational shifts
Rotational off
Both side cabs
Job Location : Gurugram/Noida To get your interview scheduled contact below Call/ WhatsApp :
HR Meenu-(phone hidden) { Drop me your CV as well}
📌 International Voice Process - US/UK Process - Freshers (New Delhi)
🏢 WSNE Consulting
📍 New Delhi
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