Job highlights

- Excellent verbal communication skills in English and ability to work night/rotational shifts

- Handle inbound international customer calls, resolve queries, update CRM, and meet quality and productivity targets

Key Responsibilities

- Handle inbound calls from international customers.

- Understand customer queries and provide appropriate solutions.

- Maintain a qualified and positive customer experience.

- Resolve customer issues within defined timelines.

- Accurately update customer information and interactions in CRM.

- Meet quality, productivity, and customer satisfaction targets.

Requirements

- Excellent verbal communication skills in English.

- Good listening and problem-solving abilities.

- Comfortable working in night/rotational shifts.

- Basic computer knowledge.

- Freshers can apply; international voice experience is an added advantage.

- Candidates should be customer-focused and willing to work in a target-driven environment.

Contact: (phone hidden)- Jayapavithra

📌 International Voice Process Executive (Noida)
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📍 Noida