13 Nov
|
Moonelevate Solution Private
|
Koramangala
13 Nov
Moonelevate Solution Private
Koramangala
MoonElevate Solution Pvt Ltd is looking for enthusiastic and customer-focused International Voice Process Executives to join our US Process team.
The selected candidates will be responsible for handling customer enquiries, assisting customers with loan-related applications, explaining loan details clearly, and conducting follow-ups through professional communication.
This role involves both inbound and outbound calls and requires candidates with good English communication and customer-handling skills.
Key Responsibilities:
- Handle inbound and outbound customer calls related to loan services.
- Respond professionally to customer enquiries and provide accurate information.
- Assist customers with loan-related applications and processes.
- Explain loan details, terms, and procedures clearly to customers.
- Follow up with customers regarding loan enquiries and applications.
- Maintain professional communication and build a positive customer experience.
- Record and update customer information accurately.
- Handle customer queries and provide appropriate assistance.
- Follow company processes, guidelines, and quality standards.
Eligibility & Skills:
- Graduate candidates can apply.
- Freshers are welcome to apply.
- Candidates with prior BPO/voice process experience are also eligible.
- Good English communication and verbal skills.
- Good listening and customer-handling skills.
- Basic computer knowledge.
- Ability to communicate confidently with customers.
- Positive attitude and willingness to learn.
- Comfortable working in a night shift.
Compensation & Benefits:
- Salary: ₹20,000 – ₹25,000 per month.
- One-way cab facility provided.
- Immediate joining opportunity.
- Professional work environment.
- Training and process guidance will be provided.
Working Details:
- Working Days: 5
- Weekly Off: Saturday&Sunday;
- Shift Timing: Night Shift
Why Join MoonElevate? Opportunity to start or build your career in an international BPO workplace.
Freshers can apply.
Structured training and process support.
Professional and growth-oriented workplace.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 International Customer Service executive (Koramangala)
🏢 Moonelevate Solution Private
📍 Koramangala