- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#
Job Brief:- Join AU Small Finance Bank Limited as a Sales and Service Intern, where you will gain hands-on experience in the financial services sector by supporting the sales and customer service teams. This role offers a unique opportunity to understand banking products, customer relationship management, and sales strategies within a dynamic and customer-centric environment. You will assist in driving customer engagement, learning about financial products, and contributing to the bank's mission of providing inclusive financial solutions to diverse customer segments.Responsibilities:-
- Assist the sales team in identifying potential customers and generating leads through market research and outreach activities.
- Support customer service operations by addressing basic customer inquiries and facilitating smooth communication between clients and the bank.
- Collaborate with team members to prepare sales presentations and promotional materials tailored to different customer segments.
- Participate in customer onboarding processes by collecting and verifying necessary documentation under supervision.
- Monitor and report on customer feedback and service issues to help improve overall customer satisfaction.
- Assist in maintaining accurate records of customer interactions and sales activities using CRM tools.
- Contribute to the analysis of sales data and market trends to support strategic decision-making.
- Engage in training sessions to develop knowledge of banking products, compliance standards, and sales techniques.
- Support the execution of marketing campaigns and community outreach programs to enhance brand visibility.
Skill:-
- Lead Generation
- Customer Relationship Management (CRM)
- Financial Product Knowledge
- Market Research
- Data Analysis
- Communication Skills
- Sales Support
- Customer Onboarding
- Documentation and Compliance
- Team Collaboration
Preferred Qualifications:-
- Currently pursuing or recently completed a degree in Business Administration, Finance, Marketing, or a related field.
- Basic understanding of financial products, banking operations, and customer service principles.