- Experience in property sales with strong negotiation skills and CRM proficiency
- Manage customer relationships, suggest properties, coordinate visits, and close sales deals
- Connect with customers who have already enrolled in a plan through the Supply RM team.
- Understand customer requirements including location, budget, property type, preferences and timelines.
- Build a solid relationship with customers throughout the property search journey.
- Suggest relevant properties based on customer requirements.
- Explain property details, features, pricing and other relevant information.
- Handle customer queries, concerns and objections throughout the sales process.
- Conduct regular follow-ups and keep customers engaged.
- Coordinate with internal teams to provide suitable property options.
- Drive customers towards property visits and subsequent transaction stages wherever applicable.
- Negotiate effectively and work towards converting opportunities into successful property deals.
- Take ownership of the customer journey from lead allocation to deal closure.
- Maintain accurate lead, customer, follow-up and sales information in the CRM.
- Achieve daily, weekly and monthly sales and conversion targets.
- Ensure a strong customer experience throughout the sales journey.