SALARY ₹25000-30000 PER MONTH BASED ON SKILL plus incentives for confirmed sales
Job Title: Inside Sales Executive
Company: Jaggi Brothers
Industry: Ophthalmic Equipment & Medical Devices
Location: Gurgaon
Employment Type: Full time
Experience: 1–3 Years
About the Role
We are looking for a confident and result-oriented Inside Sales Executive to handle sales enquiries and convert potential customers into confirmed orders.
The candidate will primarily work from our Gurgaon office and be responsible for calling prospective customers, explaining products, understanding their requirements, sharing quotations, following up on enquiries and closing sales.
The role involves coordinating with the field sales team, service department and operations team to ensure a smooth order confirmation and customer experience.
Key Responsibilities
1. Lead Handling & Calling
- Contact incoming leads generated through digital marketing, website, social media and other sources.
- Make outbound calls to doctors, ophthalmologists, optometrists, clinics and hospitals.
- Understand customer requirements and recommend suitable products.
- Explain product features, specifications and pricing to prospective customers.
- Handle incoming sales enquiries over calls and WhatsApp.
2. Sales & Order Conversion
- Follow up regularly with prospective customers and maintain an active sales pipeline.
- Share quotations, product details and other relevant information.
- Negotiate and assist customers with pricing and product selection within approved limits.
- Convert enquiries into confirmed orders.
- Meet monthly sales and revenue targets.
3. Order Coordination
- Coordinate with the operations team for order processing and dispatch.
- Confirm product availability, delivery timelines and payment requirements.
- Maintain accurate records of confirmed orders and pending enquiries.
- Ensure timely communication with customers regarding their orders.
4. Customer Relationship Management
- Maintain relationships with existing customers and generate repeat business.
- Follow up with customers for future requirements.
- Maintain a database of calls, enquiries, follow-ups and sales closures.
- Coordinate with the field sales team wherever physical demonstrations or visits are required.
Skills & Requirements
- 1–3 years of experience in inside sales, telesales or business development.
- Excellent verbal communication and convincing skills.
- Comfortable making a high volume of outbound calls.
- Good follow-up and negotiation skills.
- Basic knowledge of MS Excel and CRM software.
- Target-oriented with the ability to convert enquiries into sales.
- Experience in medical equipment, healthcare or B2B sales will be an added advantage.
Key Performance Indicators (KPIs)
- Number of leads contacted.
- Enquiry-to-order conversion rate.
- Monthly sales revenue.
- Number of confirmed orders.
- Follow-up efficiency and pending lead management.
- Repeat business generated.
What We Are Looking For: Someone who is proactive, confident on calls, persistent with follow-ups and capable of taking a sales enquiry from the initial conversation to a confirmed order.