Job highlights

- 1-4 years experience in microfinance, NBFC, or related fields with strong knowledge of personal and unsecured loans

- Manage client loan portfolios, identify new business, cross-sell financial products, and resolve customer complaints

Roles and Responsibilities :

- Manage a portfolio of existing clients to ensure timely repayment of loans and maintain relationships with them.

- Identify new business opportunities through referrals, networking, and market research to expand the client base.

- Develop strategies to increase sales revenue by cross-selling other financial products such as insurance policies or credit cards.

- Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

- 1-4 years of experience in microfinance, NBFC, or related fields like FMCG sales or rural finance.

- Strong understanding of personal loans, unsecured loans, business loan schemes, and collections processes.

- Proven track record in meeting targets in a fast-paced workplace with multiple priorities.

📌 Individual Relationship Officer (Dachepalle)
🏢 SMFG India Credit
📍 Dachepalle