Work Schedule: 5 Days / week (2 Rotational Week-Offs)
Shift Timings: US Night Shift / Rotational Shift
Joining: Immediate to Early Joiners Preferred
Job Overview
We are looking for motivated and clear communicators to join our international voice and customer operations team as Customer Support Associates. In this role, you will manage US or UK process accounts, assist international customers with inquiries, solve service requests, and deliver consistent support in a dynamic global work environment.
Key Responsibilities
- Customer Interaction: Handle inbound and outbound calls, emails, or chat inquiries from international clients with high professionalism and empathy. · Query Resolution:
Diagnose customer issues, troubleshoot account or service inquiries, and coordinate timely first-contact resolutions.
Requirements
Candidate Requirements
- Qualification: Under-Graduates and Graduates from any stream are eligible to apply. · Experience: Open to both freshers and experienced candidates.
· Language Proficiency: Excellent verbal and written English communication is mandatory.
· Shift Readiness: Comfortable working standard US night shifts or rotational shift patterns.
Advantages
Salary & Compensation
- Gross CTC: ₹2,00,000 – ₹7,00,000 per annum (₹2 LPA – ₹7 LPA, offered based on interview performance and prior experience).
📌 Immediate Opening: Customer Support (US/UK Shift) | Up to ₹7 LPA CTC (Maharashtra)
🏢 2COMs
📍 Maharashtra
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