Job Summary

- This role is responsible for acquiring new current account customers from the open market and cross-selling of products/services as per the profile need of the customers.

- This role drives the current account business for the respective branch and ensure the CA targets for the branch is met.

- The incumbent provides service to NTB current account customers.

- This role also handles cross selling of QR POS and is accountable for adherence to compliance and regulatory norms.

Job Details

- Job Title: Manager-Current Account

- Grade: M

- Department: Branch Banking, TASC TPP

- Location: Branch

- Sub-department: Branch Banking

- Type of Position: Full time

- Reports To: BSM / Branch Manager (where ever BSM is not available)

Size of the Role

Financial Size

- CA Numbers: 5 to 8 Current accounts (based on vintage)

- CA Values: 9 lacs to 15 lacs incr. CA value (based on vintage)

- TPP Wgt Premium: 0.40 lacs to 0.65 lacs (based on vintage)

Non-Financial Size

- Current accounts, Saving Accounts, Term Deposits, Life insurance, Health/General Insurance, Dmat, Mutual Funds, SIP, ASBA etc

Key Duties and Responsibilities

Business

- Meet the set targets on current account in terms of open market acquisition

- Focus on building the current account book for the bank





- Understand need and acquire customers who meet the criteria for liability products through either of the below channels:

- Leads generated by branch staff and personal leads

- Referrals generated from existing customers

- Alternate channels

- Maintain the database of the prospects, meet select prospects and manage the relationship thereafter

- Accompany MSE staffs on the field for actively driving conversion of existing borrowing customers into liabilities customers

- Cross sell other products of Ujjivan such as QR, POS TPP and pass on quality leads to respective MSE loan officers

- Share customer insights/product related feedback with the Branch Manager

Customers

- Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services

- Reduce customer dormancy and customer attrition by continuous engagement / interaction

- Resolves the customer queries.

Internal Processes

- Guide the customer to fill the Account Opening Form; ensure receipt and verification of KYC documents; obtain customer signatures on all mandatory documents

- Strictly adhere maintain compliance to KYC norms

- Drive the cross sell of other products such as QR, POS TPP

Location - Nagar,Bhubaneswar,Chowk,Ranchi,Dhanbad

📌 IJP For Manager Current Account (Bhubaneswar)
🏢 Ujjivan Small Finance Bank
📍 Bhubaneswar