1. Job Purpose

To lead and manage the Human Resources function of the hotel, ensuring effective manpower planning, talent acquisition, employee engagement, training and development, statutory compliance, performance management, and employee relations. The role will focus on building a positive workplace culture aligned with MAYFAIR Hotels & Resorts' standards of luxury hospitality, service excellence, and organizational values.

1. Key Responsibilities

A.

Talent

Acquisition & Manpower Planning

- Develop manpower plans based on operational requirements and approved budgets.

- Manage end-to-end recruitment for all hotel departments.

- Ensure timely hiring of competent and quality manpower.

- Coordinate interviews, selection, reference checks, and onboarding.

- Maintain an effective talent pipeline for critical positions.

B.

Employee

Relations & Engagement

- Promote a positive and professional working environment.

- Address employee grievances, disciplinary matters, and workplace conflicts.

- Conduct employee engagement activities and welfare initiatives.

- Drive employee recognition and retention programmes.

- Ensure effective communication between management and employees.

C. Learning & Development

- Identify training needs across all departments.

- Coordinate induction and orientation programmes for new employees.

- Implement training calendars covering service standards, grooming, behavioural skills, and technical competencies.

- Monitor training effectiveness and employee development.

- Support the development of future leaders through succession planning.

D. HR Operations & Administration

- Supervise attendance, leave management, payroll inputs, and employee records.

- Ensure accurate and timely HR documentation.

- Monitor employee accommodation, transportation, uniforms,



meals, and other welfare facilities, wherever applicable.

- Ensure proper implementation of HR policies and procedures.

- Maintain confidentiality of employee information.

E.

Statutory

Compliance & Industrial Relations

- Ensure compliance with applicable labour laws and statutory requirements.

- Coordinate statutory audits and inspections.

- Monitor PF, ESI, gratuity, bonus, professional tax, and other applicable statutory obligations.

- Maintain statutory registers, records, and documentation.

- Handle disciplinary proceedings and employee-related legal matters in coordination with management.

F.

Performance

Management

- Implement the annual performance appraisal process.

- Monitor probation reviews, confirmation, promotions, and transfers.

- Support departmental heads in performance improvement initiatives.

- Identify high-potential employees and develop succession plans.

G. Budgeting & HR MIS

- Prepare and monitor the annual HR budget.

- Track manpower cost, employee turnover, absenteeism, and recruitment expenses.

- Prepare monthly HR reports and management dashboards.

- Monitor HR KPIs and recommend corrective actions.

1. Key Performance Indicators (KPIs)

- Manpower cost within approved budget.

- Recruitment turnaround time.

- Employee attrition and retention rate.

- Employee engagement and satisfaction scores.

- Training hours and training effectiveness.





- Statutory compliance and audit performance.

- Timely completion of performance appraisals.

- Reduction in absenteeism and employee grievances.

- Employee productivity and workforce stability.

1. Educational Qualifications

- MBA / PGDM in Human Resource Management or equivalent qualification.

- Graduation in any discipline.

- Additional certification in Labour Laws, Industrial Relations, or HR Management will be an advantage.

1. Experience

- Minimum 8–12 years of experience in Human Resources.

- At least 3–5 years in a managerial HR role.

- Prior experience in luxury hotels, resorts, or the hospitality industry is preferred.

- Experience in handling large manpower operations and multiple hotel departments.

1. Essential Skills & Competencies

- Strong leadership and people management skills.

- Excellent communication and interpersonal abilities.

- Sound knowledge of hospitality HR practices.

- Good understanding of labour laws and statutory compliance.

- Solid analytical, planning, and problem-solving abilities.

- Ability to manage employee relations and conflict resolution.

- Proficiency in MS Office, HRMS, and payroll systems.

- High degree of integrity, confidentiality, and professionalism.

1. Core Competencies

- Leadership Excellence

- Guest-Centric Mindset

- Employee Engagement

- Strategic HR Planning

- Operational Excellence

- Team Development

- Integrity and Accountability

- Service Culture and Brand Alignment

Pay: ₹61,000.00 - ₹90,000.00 per month

Benefits

- Cell phone reimbursement

- Food provided

- Health insurance

- Internet reimbursement

- Leave encashment

- Life insurance

- Paid time off

- Provident Fund

Work Location: In person

📌 Human Resources Manager (Bhubaneswar)
🏢 MAYFAIR Hotels u0026 Resorts
📍 Bhubaneswar