– HRBP / HR Manager

Industry: Jewellery / Retail

Location: Mumbai (Andheri – Retail Store Network)

Employment Type: Full-time

Experience: 3–5 Years

About MIJA

MIJA is a contemporary fine jewellery brand specializing in lab-grown diamond jewellery. With a focus on modern aesthetics, sustainable luxury, and meaningful designs, we aim to create memorable experiences for our customers.

Position Overview

We are looking for an experienced HR professional who can independently manage HR functions across our corporate office and retail outlets. The ideal candidate should have a strong understanding of people management, recruitment, employee relations, HR administration, and retail workforce management.

This position involves working closely with business heads and store teams to ensure effective HR practices, improve employee performance, and build a productive workplace.

Roles & Responsibilities

1. HR Operations & Employee Management

- Oversee day-to-day HR activities for corporate and retail employees.
- Manage employee records, attendance, leave management, and HR documentation.
- Handle employee grievances, workplace concerns, disciplinary matters, and conflict resolution.
- Ensure smooth implementation of company policies and HR procedures.

2. Recruitment & Employee Lifecycle

- Handle complete recruitment activities, from sourcing and screening to interviews and offer rollouts.
- Coordinate with department heads and store managers to fulfil manpower requirements.
- Manage joining formalities, induction, onboarding, and employee exit processes.




- Maintain recruitment trackers and monitor hiring progress.

3. Retail Workforce Management

- Coordinate with store managers to understand staffing requirements and workforce challenges.
- Conduct regular store visits to interact with employees and understand operational HR requirements.
- Monitor attendance, punctuality, employee discipline, and staffing levels across outlets.
- Support store teams in resolving employee-related matters.

4. Performance & Employee Development

- Establish and monitor employee KRAs, KPIs, and performance evaluation processes.
- Coordinate periodic performance reviews and appraisals.
- Identify performance gaps and work with managers on improvement plans.
- Assist in identifying training needs and arranging relevant development sessions.

5. Employee Engagement & Workplace Culture

- Plan and execute employee engagement activities and internal initiatives.
- Encourage effective communication between management and employees.
- Address employee feedback and work towards improving workplace satisfaction.
- Support employee retention and organizational culture-building efforts.

6. Statutory Compliance & HR Policies

- Ensure adherence to applicable labour laws and statutory requirements.




- Maintain proper employee documentation and personnel files.
- Implement HR policies and communicate policy updates to employees.
- Coordinate compliance-related documentation, audits, and reports.

7. HR MIS & Reporting

- Prepare and maintain HR reports, dashboards, and employee databases.
- Monitor key HR indicators, including attrition, recruitment status, absenteeism, and employee strength.
- Share regular HR updates and workforce-related insights with management.

Skills & Requirements
- Good knowledge of HR operations and generalist functions.
- Robust recruitment and employee management capabilities.
- Understanding of retail workforce requirements and multi-location operations.
- Familiarity with labour laws, statutory compliance, and HR documentation.
- Excellent communication, coordination, and interpersonal skills.
- Ability to handle employee grievances and workplace issues independently.
- Good organizational and problem-solving abilities.
- Comfortable travelling to retail outlets whenever required.

Candidate Profile
- 3–5 years of relevant experience in HR Generalist, HR Operations, or HR Manager roles.
- Candidates from retail, jewellery, fashion, luxury, hospitality, or D2C industries will be preferred.
- Experience managing employees across multiple locations will be an added advantage.
- Bachelor's degree in HR, Business Administration, or a related discipline.
- MBA in Human Resources is preferred.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits

- Paid time off

Work Location: In person

📌 HRBP (Jewellery Retail) (Mumbai)
🏢 House of MIJA
📍 Mumbai