Job Title: HR Business Partner (HRBP) Dark Store Operations

Job Summary:

We are looking for a proactive and result-oriented HR Business Partner to support our Dark Store Operations. The ideal candidate will be responsible for managing end-to-end HR activities, workforce planning, employee engagement, employee relations, performance management and HR operations.

The candidate should have strong stakeholder management skills and the ability to work in a fast-paced operational workplace.

Key Responsibilities:

Business Partnering

- Partner with business leaders and reporting managers to understand business requirements.
- Provide HR support and align people initiatives with business goals.

Workforce Planning

- Drive manpower planning and track headcount requirements.
- Identify workforce gaps and support hiring and deployment across dark stores.

Employee Lifecycle Management

- Manage onboarding, confirmation, internal movements, promotions, transfers and exit management.

Employee Relations

- Address employee grievances and workplace concerns.
- Handle disciplinary matters and ensure timely resolution of employee issues.

Employee Engagement & Retention

- Conduct employee connect sessions and engagement activities.
- Gather employee feedback and implement retention initiatives.

Performance Management

- Coordinate goal setting, performance reviews and appraisals.




- Manage Performance Improvement Plans (PIPs).

Talent Management & Development

- Identify employee development opportunities.
- Support internal career movements and succession planning.

Attrition & Absenteeism Management

- Monitor attrition and absenteeism trends.
- Identify key reasons and implement corrective actions with business stakeholders.

HR Operations & Compliance

- Manage attendance, leave, employee documentation and HR policies.
- Ensure statutory compliance in coordination with relevant teams.

Stakeholder Management

- Coordinate with Operations, Talent Acquisition, HR Operations, L&D; and other support teams.

Required Skills:

- HR Business Partnering
- HR Operations
- Employee Engagement
- Employee Relations
- Workforce Planning
- Manpower Planning
- Employee Lifecycle Management
- Attrition Management
- Performance Management
- HR Policies & Compliance
- Stakeholder Management
- Dark Store Operations

Preferred Industry: Quick Commerce, E-commerce, Retail, Logistics, Supply Chain and Warehouse Operations.

Other Requirements:

- Strong communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Willingness to travel to dark stores as required.

📌 HRBP Partner (Delhi)
🏢 Zepto
📍 Delhi