Company Description Amartara The Resort is a hospitality destination focused on providing guests with a comfortable, memorable stay supported by high standards of service and cleanliness. The resort offers a relaxing setting where attention to detail and guest satisfaction are central to daily operations. Team members are encouraged to maintain a professional, courteous attitude while delivering consistent quality in all areas of the property.

Working at Amartara The Resort provides opportunities to develop skills in hotel operations and guest services within a collaborative environment.

Role Description The Housekeeping GSA (Guest Service Associate) is a full-time, on-site role based at Amartara The Resort in Abu Road. This position is responsible for maintaining guest rooms and public areas to the resort’s cleanliness and safety standards, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing amenities. The Housekeeping GSA manages laundry tasks such as collecting, sorting, and handling linen and guest laundry as per procedures.

The role involves responding promptly to guest requests, addressing basic queries, and coordinating with the front office and other departments to support smooth operations. The Housekeeping GSA also follows health, hygiene, and safety protocols, reports maintenance issues,



and may assist in training new team members on housekeeping procedures.

Qualifications

- Candidates should possess skills in Housekeeping, with the ability to clean and maintain guest rooms and public areas to high standards.
- Candidates should possess Laundry skills, including handling linen, operating basic laundry equipment, and following proper washing and storage procedures.
- Candidates should possess Customer Service skills, with a guest-focused attitude and the ability to respond courteously and efficiently to guest requests.
- Candidates should possess Communication skills, including clear verbal communication and the ability to coordinate with team members and other departments.
- Candidates should possess Training-related skills, such as the ability to learn standard operating procedures and support the onboarding of new housekeeping staff.
- Previous experience in housekeeping or hotel operations is preferred but not mandatory.
- Ability to stand, walk, and perform physical tasks for extended periods, and to work flexible shifts, weekends, and holidays as required.
- Basic understanding of hygiene and safety practices in hospitality environments; knowledge of local language and functional English is an advantage.

📌 Housekeeping GSA (Abu Road)
🏢 Amartara The Resort
📍 Abu Road