Company Description IFBE is a cultural and creative space where architecture, design, and the arts come together to spark new ideas and challenge conventional thinking. The organization focuses on amplifying dialogue and fostering collaboration among diverse disciplines and communities. IFBE aims to inspire fresh perspectives on built and cultural landscapes, prioritizing regeneration and advocacy.

By engaging with local communities and institutions, IFBE seeks to help shape a more dynamic, inclusive, and future-focused urban environment.

Role Description The Hostess at IFBE will welcome guests, provide information about ongoing events and exhibits, and ensure a positive and inclusive visitor experience. Day-to-day tasks include managing reservations, coordinating seating or event access, answering phone and in-person inquiries, and maintaining an organized reception or front-of-house area. The role involves collaborating with the team to support event operations, guiding guests through the space, and handling basic administrative and visitor support tasks as needed.

This is a full time, on-site role based in South Mumbai.

Qualifications





- Candidates should possess strong Interpersonal Skills and a friendly, professional demeanor when interacting with guests and colleagues.
- Candidates should possess Reservations management skills, including organizing bookings and coordinating guest flow for events.
- Candidates should possess clear and professional Communication abilities, both verbal and written, to assist guests and respond to inquiries.
- Candidates should possess Customer Service experience, with a focus on creating welcoming, inclusive, and solution-oriented guest interactions.
- Candidates should possess effective Phone Etiquette skills to handle incoming calls, provide information, and manage reservations or queries.
- Candidates should ideally have prior experience in hospitality, events, or front-of-house operations.
- Candidates should be able to work on-site full-time in South Mumbai, with flexibility for evening or weekend events when required.
- Candidates should have a high school diploma or equivalent; additional training in hospitality or customer service is an advantage.

📌 Hostess (Mumbai Suburban)
🏢 IFBE
📍 Mumbai Suburban