13 Nov
|
Expert Staffing Solutions New Delhi
|
Gurugram
13 Nov
Expert Staffing Solutions New Delhi
Gurugram
Build Your Career with a Leading International Customer Support Team!
Looking for an exciting opportunity in the International BPO industry? Here's your chance! We are hiring enthusiastic, customer-focused professionals for our International Voice Process at our Gurugram location.
If you have excellent communication skills and a passion for customer service, we would love to hear from you!
Job Details
- Position: Customer Service Executive
- Location: Gurugram
- Process: International Voice
- Experience: Minimum 1 Year
- Qualification: Graduates & Undergraduates
- Shift: Rotational Shifts
Who Can Apply?
- Graduates and Undergraduates are welcome.
- Minimum 1 year of experience in International Voice Process is mandatory.
- Excellent verbal communication and interpersonal skills.
- Good customer-handling and problem-solving abilities.
- Ability to interact confidently with international customers.
- Flexibility to work in rotational shifts.
Roles & Responsibilities
- Handle inbound and outbound calls from international customers.
- Assist customers with their queries, complaints,
and service-related requests.
- Deliver prompt, accurate, and effective solutions.
- Ensure excellent customer experience and customer satisfaction.
- Understand customer needs and provide appropriate resolutions.
- Maintain accurate records of customer interactions in the CRM system.
- Adhere to company policies, process guidelines, and quality standards.
- Achieve daily targets related to call quality, productivity, and customer satisfaction.
Why Join Us?
- 5 Days Working Enjoy a better work-life balance!
- 2 Rotational Week Offs
- Both-Side Cab Facilities Hassle-free commute.
- Attractive Salary Package
- Excellent Growth opportunities Opportunities
Don't Miss This Opportunity! If you have international voice experience and are looking for your next career move, apply today!
Interested candidates can share their updated resumes or contact us for further details.
Contact Person: Somiya
Contact Number: (phone hidden)
📌 Hiring Now | Customer Support Executive | International Voice (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram