We are looking for dynamic and customer-focused candidates for a Semi-Voice Process. Candidates should be flexible and comfortable handling both voice and non-voice (chat) interactions while providing excellent customer support.

Roles & Responsibilities

- Handle customer queries through both voice calls and chat support.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication and deliver a positive customer experience.
- Handle customer interactions efficiently while meeting quality and productivity targets.
- Adapt to both voice and chat processes based on business requirements.
- Follow process guidelines and maintain service quality.

Eligibility Criteria:

- Excellent English communication skills (B2 or C1 level).
- Must be comfortable handling both voice and chat support.
- Strong verbal and written communication skills.
- Good problem-solving and customer-handling abilities.
- Flexible to work in rotational shifts, including weekends, if required.




- Immediate joiners or candidates with short notice periods preferred.

Ideal Candidate: We are looking for candidates who are:

- Confident in speaking English.
- Comfortable communicating through calls and chats.
- Quick learners with a positive attitude.
- Flexible to work across different support channels.

Perks

- Competitive salary package. (3.70LPA- 5LPA)
- Two-way cab facility within the hiring radius.
- Dynamic and professional work environment.
- Career growth and learning opportunities.
- Disclaimer: HBR does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official HBR channels. If you receive a suspicious job offer or posting from anyone claiming to represent HBR or be an HBR employee, please report it immediately through our official website for review and verification.

📌 Hiring For International Voice Process | Hyderabad
🏢 Human before resource
📍 Hyderabad