Location: Primus Sanjeevani in Devanahalli, Bengaluru
About the Role Primus Senior Living is looking for a dynamic and empathetic Guest Relationship Executive (GRE) to help families make one of the most important decisions of their lives— choosing a senior living community. The ideal candidate is an excellent communicator who enjoys interacting with people, building relationships, and guiding prospective residents and their families throughout the sales journey.
Key Responsibilities • Engage with prospective customers through phone calls and follow-ups.
- Work on qualified leads provided by the company.
- Build rapport and understand customer requirements.
- Schedule and coordinate site visits with prospective families.
- Conduct guest interactions and provide a warm, professional experience during visits.
- Maintain accurate records of customer interactions in the CRM.
- Build and nurture a personal sales pipeline through consistent follow-ups and referrals.
- Achieve monthly and quarterly lead conversion targets.
- Collaborate with the sales and marketing teams to improve customer engagement.
Required Qualifications • Bachelor's degree in any discipline. • 1–3 years of experience in customer relationship management, inside sales, hospitality, real estate, healthcare,
or a similar client-facing role. • Fresh graduates with excellent communication skills may also be considered.
Required Skills • Excellent verbal and written communication skills (English and local language preferred). • Robust interpersonal and relationship-building abilities. • Customer-centric mindset with empathy and patience. • Good negotiation and persuasion skills. • Basic knowledge of MS Office and CRM software. • Ability to work independently and achieve targets.
What We Offer • High-quality leads from marketing campaigns. • Attractive performance-based incentives. • Structured and stable career growth. • Opportunity to interact with families and make a meaningful social impact. • Supportive work environment and training.
Preferred Candidate Profile • Positive attitude and professional appearance. • Passion for helping customers. • Comfortable with pre-sales calling and follow-up activities. • Willingness to work from the office and attend customer site visits.
Pay: Up to ₹450,000.00 per year
Benefits
- Health insurance
- Paid sick time
- Paid time off
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
Work Location: In person
📌 GRE - Primus Senior Living (Bengaluru)
🏢 Primus Senior Living
📍 Bengaluru
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