Roles and Responsibilities

- Manage front office operations, ensuring seamless guest handling and relations.

- Oversee receptionist activities, including check-in/check-out processes, room assignments, and billing.

- Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for guests.

- Handle guest complaints and feedback in a qualified manner.

- Supervise front desk staff, providing guidance on hotel policies and procedures.

Desired Candidate Profile

- 2-7 years of experience in front office management or related field (hotel industry).

- B.Sc degree in Hospitality and Hotel Management or Diploma in Hotel Management preferred.

- Strong knowledge of front office operations, guest handling, guest relations, receptionist activities, and hotel management principles.

📌 Front Office Manager (Mumbai)
🏢 Zn Recruiters
📍 Mumbai