We are looking for a responsible and well-organised Academic Counsellor / Front Office Executive to manage front-office operations, student enquiries, admissions coordination and administrative activities at a training institute.
Key Responsibilities
- Handle incoming calls, walk-in enquiries and student enquiries.
- Explain available courses, training programs, fees and admission procedures.
- Follow up with prospective students and convert enquiries into admissions.
- Coordinate student registrations, admissions and fee collections.
- Maintain student records, attendance and course-related documentation.
- Coordinate with trainers regarding class schedules and student requirements.
- Manage daily front-office and administrative activities.
- Support examination schedules, certificates and student feedback.
- Coordinate placement activities and interview schedules.