Key Responsibilities

- Welcome guests warmly and ensure a smooth check-in and check-out experience.

- Handle room reservations, booking enquiries and guest requests.

- Manage front desk operations, including guest registration and billing.

- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction.

- Handle telephone calls, emails and online booking enquiries professionally.

- Maintain accurate guest records, reservation details and daily reports.

- Manage guest complaints and resolve issues promptly and courteously.

- Monitor room availability, occupancy and reservation status.

- Handle cash, card transactions and billing procedures accurately.

- Coordinate with online travel agencies (OTAs) and manage booking updates.

- Ensure front office standards and hotel operating procedures are followed.

- Assist guests with information regarding hotel facilities and local attractions.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (Kowdiar)
🏢 BABA ICON
📍 Kowdiar