Job highlights

- Notify hosts of visitor arrivals and update daily visitor registers,sending reports at the end of shifts. . Book meeting rooms,conference rooms,and training rooms as needed,and coordinate guest relations for transport and presentations.
- Minimum 2 years of experience in front office operations or a related field.

We are looking for a highly skilled and experienced Front Office Executive to join our team in Mumbai. The ideal candidate will have 2 to 7 years of experience in front office operations, excellent communication skills, and the ability to provide top-notch customer service.

Roles and Responsibility

- Maintain reception cleanliness and professionalism.
- Handle internal and external calls with friendly and courteous telephone answering service standards.
- Answer all calls within 3 rings and distribute them to appropriate persons or voicemail.
- Regularly update extension lists and vendor lists for site maintenance.
- Greet and attend to walk-in visitors, customers, clients, and users with a courteous attitude.
- Notify hosts of visitor arrivals and update daily visitor registers, sending reports at the end of shifts.
- Book meeting rooms,



conference rooms, and training rooms as needed, and coordinate guest relations for transport and presentations.
- Manage guest house bookings and maintain calendars for training, meeting, and conference rooms.
- Update VC trackers and maintain no-show reports for training and meeting rooms, while also updating equipment sheets and forwarding them to BMS and Tech daily.
- Coordinate with BMS for equipment arrangements except for VCs and work with the Technology Team for VC arrangements.
- Maintain front desk reports and serve as a backup for the helpdesk when necessary.

Job Requirements

- Minimum 2 years of experience in front office operations or a related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a rapid-paced environment and prioritize tasks.
- Strong organizational and time management skills.
- Proficient in MS Office and other software applications.
- Ability to maintain confidentiality and handle sensitive information.
- A graduate degree is required for this position.

📌 Front Office Executive (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram