- Guest Reception: Welcome guests warmly and provide a professional first impression.

- Reservation Management: Handle room bookings, cancellations, modifications, and reservation inquiries.

- Check-in Procedure: Verify guest details, complete registration, allocate rooms, and issue room keys.

- Check-out Procedure: Prepare bills, collect payments, settle accounts, and complete departure formalities.

- Guest Relations: Handle guest requests, inquiries, complaints, and special requirements.

- Telephone Handling: Answer incoming calls, transfer calls, take messages, and provide information.

- Room Allocation: Assign rooms according to guest preferences, room availability, and hotel policies.

- Coordination: Communicate with housekeeping, maintenance, food and beverage, security, and other departments.

- Billing and Cash Handling: Prepare guest bills, process payments, and maintain accurate financial records.

- Guest Feedback: Collect feedback and ensure guest satisfaction.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages

- Flexible schedule

- Food provided

Work Location: In person

📌 Front Office Associate (Mussoorie)
🏢 Novello Globe Hotels
📍 Mussoorie