Front Office Associate (Hyderabad)

Front Office Associate (Hyderabad)

13 Nov
|
Aditya Park (Sarovar Hotels)
|
Hyderabad

13 Nov

Aditya Park (Sarovar Hotels)

Hyderabad

Company Description Aditya Park (Sarovar Hotels) operates executive office and hotel facilities from its base at Aditya Trade Centre in Ameerpet, Hyderabad, Andhra Pradesh, India. As part of the Sarovar Hotels group, it serves business and leisure travelers with professional hospitality services in the Greater Hyderabad Area. The property focuses on efficient front office operations, guest satisfaction, and a welcoming environment for visitors.

Team members work in a fast-paced, service-oriented setting with opportunities to interact with a diverse guest profile and develop hospitality skills.

Role Description The Front Office Associate role is a full-time, on-site position located in the Greater Hyderabad Area. This role involves greeting guests, managing check-in and check-out procedures, and ensuring a smooth and efficient front desk experience.

The Front Office

Associate responds to guest inquiries in person and over the phone, handles reservations and room assignments, and maintains accurate records in the hotel systems. The role includes coordinating with other departments for guest requests,



resolving basic service issues, and upholding hotel standards of professionalism and courtesy. The associate is expected to maintain a neat front desk area and consistently deliver friendly, timely, and accurate customer service.

Qualifications

- Solid customer service and guest relationship skills, with a focus on courteous and professional interaction.

- Receptionist duties and front desk operations experience, including check-in, check-out, and handling reservations.

- Effective phone etiquette and communication skills, both verbal and written.

- Ability to use basic computer systems and hotel management software; comfort with data entry and record keeping.

- Attention to detail, reliability, and the ability to manage multiple tasks in a busy environment.

- Prior experience in hospitality or front office roles is preferred but not mandatory.

- Willingness to work shifts, weekends, and holidays as required by hotel operations.

📌 Front Office Associate (Hyderabad)
🏢 Aditya Park (Sarovar Hotels)
📍 Hyderabad

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