- Front Office
- Dwarka-Max Super Speciality Hospital
- Posted On 11 Nov 2026
- End Date 25 Nov 2026
- Required Experience3 - 6 years
Basic Section Basic Section
No. Of Openings1 DesignationPatient Care Executive - Level 1
Employee CategoryFront Office
Closing Date 25 Nov 2026
Skills
Skill
Required Qualification
GraduateBachelors
- Counsel patients and their attendants regarding estimated treatment costs and hospital packages.
- Explain billing procedures, payment policies, deposits, and other financial requirements.
- Coordinate with the treating consultants and clinical teams to obtain treatment estimates.
- Explain insurance coverage, cashless facilities, exclusions, deductions, and non-payable items.
- Coordinate with the TPA and insurance department for approval-related queries.
- Guide patients regarding advance payments and outstanding dues.
- Provide financial counselling to patients before admission and during hospitalization.
- Assist patients in understanding final bills and resolving billing-related queries.
- Coordinate with the billing, TPA, admission, and discharge departments for smooth patient services.
- Maintain proper records of patient counselling, estimates, and financial discussions.
- Handle patient and attendant grievances related to billing and financial matters.
- Ensure confidentiality of patient financial and personal information.
📌 Financial Counsellor MHC/30474 (Dwarka)
🏢 Max Healthcare
📍 Dwarka
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