- Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH deposits
- Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer
- Responsible for reconciling general ledger accounts pertaining to cash application
- Responsible for researching where cash received from customers is to be applied
- Performing daily offsets, write-offs, refunds and reversal as per policy and procedure
- Responsible for processing credit card transactions/payments