Function

- Inverter Business | Field Service

Reports to

- Technical Support and Service Manager / Regional Service Lead

Location

- Assigned state or region

Openings

- Up to 10, phased

Employment

- Full-time

Travel

- Extensive travel within assigned territory

Role Purpose

- Provide field-level commissioning assistance, diagnosis, corrective support and service-partner supervision for Rayzons inverter and energy-solutions portfolio within the assigned territory.

Key Responsibilities

- Support installation verification, commissioning, configuration and monitoring-platform onboarding for approved Rayzon products.

- Perform on-site diagnosis using approved procedures, tools, safety requirements and technical documentation.

- Collect complete technical evidence, including serial numbers, alarms, logs, photographs, measurements, configuration and site conditions.

- Implement approved corrective actions, component replacement or product exchange and document the outcome.

- Coordinate with hotline, Technical Support, Application Engineering, customers, installers and OEM/ODM specialists for complex cases.

- Support and supervise regional service partners, including technical guidance, field quality and documentation discipline.





- Conduct field product demonstrations and practical installer or partner training when assigned.

- Report recurring issues, unsafe conditions, installation deviations and product-quality observations.

- Maintain tools, test equipment, service records, travel plans and assigned spare parts responsibly.

Qualifications and Experience

- Diploma or bachelors degree in Electrical, Electronics, Power Electronics, Renewable Energy or a related discipline.

- Approximately 2-6 years of field-service, solar installation, commissioning or electrical troubleshooting experience.

- Hands-on knowledge of solar inverters, electrical measurements, communication devices and secure work practices.

- Ability to read electrical drawings and follow controlled procedures.

- Willingness and ability to travel extensively within the assigned territory.

Core Competencies

- Hands-on installation and commissioning

- Electrical safety and field discipline

- Systematic fault diagnosis

- Customer and installer communication

- Service documentation and evidence capture

- Partner coordination and ownership

Key Working Relationships

- Customers, installers, service partners, Customer Support, Technical Support, Application Engineering, Service Manager, SCM, Quality and OEM/ODM support teams.

📌 Field Service Engineer, Inverter Business (Surat)
🏢 Rayzon Solar
📍 Surat