Export Customer Service (Andheri East)

Export Customer Service (Andheri East)

13 Nov
|
GDS Media
|
Andheri East

13 Nov

GDS Media

Andheri East

Contact Person : Mansi ((phone hidden))

Location: Andheri East, Mumbai (J.B Nagar)

Working Days: Monday to Saturday (every Saturday is a half day, 2nd Saturday off)

Working Hours: 10:00 AM to 6:00 PM

Key Roles & Responsibilities

- Handle export enquiries, quotations and ocean freight bookings (FCL/LCL), coordinating with shipping lines, NVOCCs and forwarders
- Prepare and check export documents (invoice, packing list, shipping bill, BL, COO, SI/VGM).
- Coordinate with the CHA, CFS, transporters and terminals for pickup, customs clearance and gate-in within cut-offs.
- Track shipments and update customers on vessel status, delays and ETA/ETD.
- Resolve customer queries, documentation issues and rollovers, escalating where needed.
- Coordinate with pricing, operations and accounts on freight rates and billing, and maintain MIS and shipment records.Ensure compliance with export regulations, customs requirements and Incoterms.

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Export Customer Service (Andheri East)
🏢 GDS Media
📍 Andheri East

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